{"id":14037,"date":"2025-06-04T06:10:36","date_gmt":"2025-06-04T06:10:36","guid":{"rendered":"https:\/\/www.24x7wpsupport.com\/blog\/?p=14037"},"modified":"2025-06-26T11:21:56","modified_gmt":"2025-06-26T11:21:56","slug":"how-to-fix-woocommerce-checkout-not-working","status":"publish","type":"post","link":"https:\/\/www.24x7wpsupport.com\/blog\/how-to-fix-woocommerce-checkout-not-working\/","title":{"rendered":"WooCommerce Checkout Not Working? Common Issues and Fixes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p class=\"last-updated\">Last updated on June 26th, 2025 at 11:21 am<\/p><p>[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Introduction&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]A broken checkout page can ruin a customer\u2019s shopping experience. If your <strong>WooCommerce checkout is not working<\/strong>, it can lead to abandoned carts and lost sales. Many store owners face this issue at some point. It\u2019s common, but also fixable.<\/p>\n<p>WooCommerce powers thousands of online stores in the USA and around the world. It\u2019s flexible and easy to use. But when the checkout stops working, it can be frustrating and costly.<\/p>\n<p>In this guide, we\u2019ll help you find and fix these problems. We\u2019ll explore common reasons why the checkout fails. You\u2019ll also learn step-by-step how to fix each one. Whether you use <a href=\"https:\/\/stripe.com\/\">Stripe<\/a>, <span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.paypal.com\/\">PayPal<\/a><\/span>, or guest checkout, we\u2019ve got you covered.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Why Your WooCommerce Checkout Is Not Working&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]There isn\u2019t one single reason for a broken checkout. Many small issues can cause it. Before jumping to solutions, it\u2019s smart to understand the root causes. This helps you fix the problem faster and prevent it in the future.<\/p>\n<p>Here are the most common reasons why your checkout may fail:<\/p>\n<ol>\n<li><strong> Plugin Conflicts<\/strong><\/li>\n<\/ol>\n<p>WooCommerce works well with many plugins. But some plugins may not be compatible. They might block checkout scripts or buttons from loading. This is a top reason for:<\/p>\n<ul>\n<li>WooCommerce checkout button not working<\/li>\n<li>WooCommerce checkout AJAX not working<\/li>\n<\/ul>\n<p>Try deactivating all plugins except WooCommerce. Then test the checkout. Reactivate plugins one by one to find the one causing issues.<\/p>\n<ol start=\"2\">\n<li><strong> Theme Conflicts<\/strong><\/li>\n<\/ol>\n<p>Some themes don\u2019t fully support WooCommerce checkout. A poorly coded theme can break the layout or scripts. This can lead to a:<\/p>\n<ul>\n<li>WooCommerce checkout page blank error<\/li>\n<li>The checkout form is not submitting<\/li>\n<li>Buttons not responding<\/li>\n<\/ul>\n<p>To check, switch to a default theme like \u201cStorefront.\u201d If the checkout works, your theme is the issue.<\/p>\n<ol start=\"3\">\n<li><strong> Outdated WooCommerce or Extensions<\/strong><\/li>\n<\/ol>\n<p>Running older versions of WooCommerce or payment plugins can cause issues. Updates often include bug fixes for compatibility and performance.<\/p>\n<p>Make sure the following are updated:<\/p>\n<ul>\n<li>WooCommerce plugin<\/li>\n<li>Stripe or PayPal payment gateways<\/li>\n<li>Theme files<\/li>\n<li>WordPress core<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> JavaScript or AJAX Errors<\/strong><\/li>\n<\/ol>\n<p>Checkout pages rely heavily on JavaScript. A broken script can stop the checkout from loading or submitting. Use browser tools (F12 &gt; Console) to look for red error messages.<\/p>\n<p>These errors are often responsible for:<\/p>\n<ul>\n<li>WooCommerce checkout fields not updating<\/li>\n<li>WooCommerce checkout validation not working<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> Server-Side Issues<\/strong><\/li>\n<\/ol>\n<p>Sometimes the problem is on your hosting server. Low memory, blocked API calls, or missing PHP extensions can stop the checkout process.<\/p>\n<p>Ask your hosting provider to check:<\/p>\n<ul>\n<li>PHP memory limits<\/li>\n<li>Error logs<\/li>\n<li>ModSecurity rules<\/li>\n<\/ul>\n<p><strong>Quick Tip:<\/strong> Always test your checkout in <strong>incognito mode<\/strong> and on <strong>mobile devices<\/strong> too. This can help detect issues with caching, cookies, or device-specific bugs.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Fixing WooCommerce Payment Gateway Issues&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]Payment gateway problems are a major cause of checkout failures. When the payment method doesn\u2019t work, your customers can\u2019t complete their orders. This leads to frustration, lost trust, and lost revenue.<\/p>\n<p>Let\u2019s go over three common gateway issues and how to fix them.<\/p>\n<h3>WooCommerce Stripe Checkout Not Working<\/h3>\n<p>Stripe is one of the most popular payment options in WooCommerce. But if the WooCommerce Stripe checkout is not working, customers can\u2019t pay with credit cards.<\/p>\n<p><strong>Common symptoms include:<\/strong><\/p>\n<ul>\n<li>No response after clicking \u201cPlace Order\u201d<\/li>\n<li>Card fields not loading<\/li>\n<li>Payment errors without clear messages<\/li>\n<\/ul>\n<p>These issues usually happen because of:<\/p>\n<ul>\n<li>Incorrect API keys (test vs live mode)<\/li>\n<li>Plugin not updated<\/li>\n<li>Conflicts with other plugins or themes<\/li>\n<\/ul>\n<p><strong>How to fix it:<\/strong><\/p>\n<ul>\n<li>Double-check that your Stripe keys are correct<\/li>\n<li>Ensure you\u2019re using <em>live mode<\/em> on a live store<\/li>\n<li>Update the Stripe plugin to the latest version<\/li>\n<li>Enable debugging in the plugin settings to view logs<\/li>\n<li>Test with a default theme like Storefront<\/li>\n<\/ul>\n<p>Stripe errors can often be seen in WooCommerce logs. Go to:<br \/>\n<strong>WooCommerce &gt; Status &gt; Logs<\/strong>, then pick the latest Stripe log.<\/p>\n<h3>WooCommerce PayPal Checkout Not Working<\/h3>\n<p>PayPal is widely trusted by online buyers. If your WooCommerce PayPal checkout is not working, it could cost you sales.<\/p>\n<p><strong>Common problems include:<\/strong><\/p>\n<ul>\n<li>\u201cThings don\u2019t appear to be working\u201d error<\/li>\n<li>Orders not getting marked as paid<\/li>\n<li>PayPal not showing on the checkout page<\/li>\n<\/ul>\n<p>These issues often come from:<\/p>\n<ul>\n<li>Wrong API credentials<\/li>\n<li>Sandbox mode used by mistake<\/li>\n<li>IPN (Instant Payment Notification) issues<\/li>\n<li>Outdated plugin or SSL issues<\/li>\n<\/ul>\n<p><strong>How to fix it:<\/strong><\/p>\n<ul>\n<li>Verify your PayPal API credentials<\/li>\n<li>Switch to live mode in plugin settings<\/li>\n<li>Enable IPN in your PayPal account<\/li>\n<li>Use a valid SSL certificate on your site<\/li>\n<li>Update your PayPal plugin<\/li>\n<\/ul>\n<p>Also, make sure that PayPal is correctly set up under:<br \/>\n<strong>WooCommerce &gt; Settings &gt; Payments &gt; PayPal<\/strong><\/p>\n<h3>WooCommerce Checkout Not Working on Mobile<\/h3>\n<p>Mobile traffic now makes up a huge part of online shopping. If the WooCommerce checkout is not working on mobile, you may be losing many customers.<\/p>\n<p><strong>Typical mobile checkout issues:<\/strong><\/p>\n<ul>\n<li>Checkout button not visible or clickable<\/li>\n<li>Input fields are too small or broken<\/li>\n<li>Page loads endlessly or freezes<\/li>\n<\/ul>\n<p>Most of these problems are caused by:<\/p>\n<ul>\n<li>Mobile-incompatible themes<\/li>\n<li>JavaScript errors on smaller screens<\/li>\n<li>Responsive design issues<\/li>\n<li>Third-party plugins interfering with mobile layout<\/li>\n<\/ul>\n<p><strong>How to fix it:<\/strong><\/p>\n<ul>\n<li>Test your site on different mobile devices<\/li>\n<li>Use browser developer tools to simulate mobile view<\/li>\n<li>Switch to a mobile-friendly theme like Storefront<\/li>\n<li>Disable all extra plugins and test again<\/li>\n<li>Check for console errors using browser dev tools<\/li>\n<\/ul>\n<p>Also, try clearing your mobile browser cache. Outdated files may cause layout problems.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Pro Tips for Payment Gateway Troubleshooting&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]To avoid random errors, keep these best practices in mind:<\/p>\n<ul>\n<li>Always use the latest version of WooCommerce and your payment plugins<\/li>\n<li>Never use both test and live API keys at the same time<\/li>\n<li>Use only verified plugins from trusted developers<\/li>\n<li>Test payment methods in staging before pushing to live<\/li>\n<li>Clear site and browser cache after making changes<\/li>\n<\/ul>\n<h3>WooCommerce Guest Checkout Not Working<\/h3>\n<p>Guest checkout lets customers buy without creating an account. If WooCommerce guest checkout is not working, you might be forcing users to register \u2014 and that can turn them away.<\/p>\n<p><strong>What causes this issue:<\/strong><\/p>\n<ul>\n<li>Guest checkout is disabled in WooCommerce settings<\/li>\n<li>A plugin or theme is overriding the setting<\/li>\n<li>A custom checkout field requires login<\/li>\n<\/ul>\n<p><strong>How to fix it:<\/strong><\/p>\n<ol>\n<li>Go to <strong>WooCommerce &gt; Settings &gt; Accounts &amp; Privacy<\/strong><\/li>\n<li>Enable <strong>\u201cAllow customers to place orders without an account\u201d<\/strong><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.24x7wpsupport.com\/blog\/wp-content\/uploads\/2025\/06\/guest-1.png\" alt=\"img\" width=\"800px\" height=\"800px\" \/><\/li>\n<li>Save the changes and test again<\/li>\n<li>Disable other plugins one by one to spot any conflict<\/li>\n<\/ol>\n<p>Also, check for custom code or fields that may require login.<\/p>\n<h3>WooCommerce Proceed to Checkout Not Working<\/h3>\n<p>Clicking the &#8220;Proceed to Checkout&#8221; button should move users to checkout. But if the WooCommerce proceed to checkout is not working, it breaks the shopping flow.<\/p>\n<p><strong>Common causes:<\/strong><\/p>\n<ul>\n<li>Broken JavaScript in your theme or plugins<\/li>\n<li>The button is hidden by CSS<\/li>\n<li>Cart or checkout URL is wrong<\/li>\n<\/ul>\n<p><strong>Fix it by:<\/strong><\/p>\n<ul>\n<li>Switching to a default theme like Storefront<\/li>\n<li>Disabling custom JavaScript plugins<\/li>\n<li>Checking the button in incognito mode<\/li>\n<li>Verifying the correct checkout page is set in:<br \/>\n<strong>WooCommerce &gt; Settings &gt; Advanced<\/strong><\/li>\n<\/ul>\n<p>Sometimes caching plugins can also break the redirect.<\/p>\n<h3>WooCommerce Direct Checkout Not Working<\/h3>\n<p>Direct checkout helps customers skip the cart page. If WooCommerce direct checkout is not working, your plugin or custom function may be broken.<\/p>\n<p><strong>Why it breaks:<\/strong><\/p>\n<ul>\n<li>Direct checkout plugin is outdated or incompatible<\/li>\n<li>Custom redirect code is not working<\/li>\n<li>URL settings are incorrect<\/li>\n<\/ul>\n<p><strong>How to fix:<\/strong><\/p>\n<ul>\n<li>Update your direct checkout plugin<\/li>\n<li>Disable any custom redirect code temporarily<\/li>\n<li>Test the standard WooCommerce checkout flow<\/li>\n<li>Set the correct checkout page under:<br \/>\n<strong>WooCommerce &gt; Settings &gt; Checkout<\/strong><\/li>\n<\/ul>\n<p>Always test this feature in staging to avoid live site errors.<\/p>\n<h3>WooCommerce Checkout Button Not Working<\/h3>\n<p>If the WooCommerce checkout button is not working, users can&#8217;t place orders. This is a major problem that needs fast attention.<\/p>\n<p><strong>Possible reasons include:<\/strong><\/p>\n<ul>\n<li>JavaScript errors blocking button clicks<\/li>\n<li>Checkout form is incomplete or broken<\/li>\n<li>Theme conflicts affecting button behavior<\/li>\n<\/ul>\n<p><strong>What to do:<\/strong><\/p>\n<ul>\n<li>Open your browser&#8217;s developer tools and check the <strong>Console<\/strong> tab<\/li>\n<li>Look for red error messages (JavaScript errors)<\/li>\n<li>Switch to a basic theme and retest<\/li>\n<li>Disable all non-WooCommerce plugins temporarily<\/li>\n<\/ul>\n<p>A broken checkout button usually signals deeper issues with JS or form structure.<\/p>\n<h3>WooCommerce Checkout AJAX Not Working<\/h3>\n<p>AJAX allows live updates during checkout without reloading the page. If WooCommerce checkout AJAX is not working, changes like shipping or totals may not refresh.<\/p>\n<p><strong>Causes:<\/strong><\/p>\n<ul>\n<li>A script is blocking AJAX calls<\/li>\n<li>Plugin conflict with cart or shipping updates<\/li>\n<li>Custom functions not using AJAX hooks properly<\/li>\n<\/ul>\n<p><strong>Fixes:<\/strong><\/p>\n<ul>\n<li>Disable plugins that modify cart or checkout<\/li>\n<li>Test with a default theme<\/li>\n<li>Open your browser&#8217;s Network tab to check failed AJAX calls<\/li>\n<li>Look for 400 or 500 status errors<\/li>\n<\/ul>\n<p>If you\u2019re a developer, use the wp_ajax_ and wp_ajax_nopriv_ hooks correctly.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Fixing Validation and Final Checkout Issues&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]You&#8217;ve fixed payment problems and layout issues. But what if the checkout still doesn&#8217;t work? There may be hidden issues with form validation or dynamic field updates. These often go unnoticed until customers report them.<\/p>\n<p>Let&#8217;s go over the final group of common WooCommerce checkout problems.<\/p>\n<h3><strong>WooCommerce Checkout Page Blank<\/strong><\/h3>\n<p>Seeing a blank page is confusing and frustrating. If your WooCommerce checkout page is blank, it often means there\u2019s a hidden error.<\/p>\n<p><strong>Why this happens:<\/strong><\/p>\n<ul>\n<li>PHP errors that crash the page<\/li>\n<li>Memory limit reached on the server<\/li>\n<li>Theme or plugin is not loading the page properly<\/li>\n<\/ul>\n<p><strong>How to fix it:<\/strong><\/p>\n<ol>\n<li>Turn on debug mode by adding this to your wp-config.php:<\/li>\n<\/ol>\n<p>define( &#8216;WP_DEBUG&#8217;, true );<\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.24x7wpsupport.com\/blog\/wp-content\/uploads\/2025\/06\/image2-1024x518-1.png\" alt=\"img\" width=\"800px\" height=\"800px\" \/><\/li>\n<\/ul>\n<ol start=\"2\">\n<li>Visit the checkout page again. Check for error messages.<\/li>\n<li>Increase your memory limit by editing wp-config.php:<\/li>\n<\/ol>\n<p>define( &#8216;WP_MEMORY_LIMIT&#8217;, &#8216;256M&#8217; );<\/p>\n<ul style=\"list-style-type: none;\">\n<li><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.24x7wpsupport.com\/blog\/wp-content\/uploads\/2025\/06\/code.png\" alt=\"img\" width=\"800px\" height=\"800px\" \/><\/li>\n<\/ul>\n<ol start=\"4\">\n<li>Check with your host to review server logs<\/li>\n<\/ol>\n<p>Also, switch to a basic theme like Storefront and disable all plugins. This can help isolate the cause quickly.<\/p>\n<h3>WooCommerce Checkout Validation Not Working<\/h3>\n<p>Validation helps WooCommerce check if form fields are filled out correctly. If WooCommerce checkout validation is not working, customers can submit incomplete or wrong forms.<\/p>\n<p><strong>Common causes:<\/strong><\/p>\n<ul>\n<li>JavaScript errors preventing validation<\/li>\n<li>Required fields removed by a plugin<\/li>\n<li>Custom code breaking field logic<\/li>\n<\/ul>\n<p><strong>Fix it by:<\/strong><\/p>\n<ul>\n<li>Checking the browser console for JS errors<\/li>\n<li>Ensuring all required fields are present in the form<\/li>\n<li>Temporarily disabling custom field plugins<\/li>\n<li>Using WooCommerce default hooks for custom fields<\/li>\n<\/ul>\n<p>Missing validation can cause failed or incorrect orders. Always test all fields during updates.<\/p>\n<h3>WooCommerce Checkout Fields Not Updating<\/h3>\n<p>Sometimes, shipping or payment fields don\u2019t update dynamically. If WooCommerce checkout fields are not updating, it can confuse buyers and lead to wrong data.<\/p>\n<p><strong>What causes this:<\/strong><\/p>\n<ul>\n<li>AJAX not triggering correctly<\/li>\n<li>JavaScript file conflicts<\/li>\n<li>Custom field logic not using WooCommerce hooks<\/li>\n<\/ul>\n<p><strong>Steps to fix it:<\/strong><\/p>\n<ul>\n<li>Check if dynamic updates work with a default theme<\/li>\n<li>Disable plugins that add or change fields<\/li>\n<li>Use standard WooCommerce hooks like:<br \/>\nwoocommerce_checkout_fields and woocommerce_after_checkout_validation<\/li>\n<li>Monitor the Network tab in your browser to see AJAX behavior<\/li>\n<\/ul>\n<p>This issue is tricky, but testing step-by-step usually helps.<\/p>\n<h3>General Troubleshooting Tips<\/h3>\n<p>Here are simple ways to test your WooCommerce checkout safely:<\/p>\n<ul>\n<li>Create a staging site to test changes<\/li>\n<li>Enable WP_DEBUG to catch hidden errors<\/li>\n<li>Use the Storefront theme as a clean testing base<\/li>\n<li>Clear browser and site cache after changes<\/li>\n<\/ul>\n<p>Always update WooCommerce and plugins before troubleshooting[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Best Practices to Prevent Future Issues&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]To avoid facing checkout problems again, follow these simple practices:<\/p>\n<ul>\n<li>Keep WooCommerce and all plugins up to date<\/li>\n<li>Use only well-rated plugins from trusted developers<\/li>\n<li>Test your checkout after every major update<\/li>\n<li>Avoid editing core WooCommerce files<\/li>\n<li>Regularly check your site on mobile and different browsers<\/li>\n<\/ul>\n<p>Also, back up your site before making major changes. This saves time and protects your work.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;When to Seek Professional Help&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]Some issues are too complex to handle alone. You should contact an expert if:<\/p>\n<ul>\n<li>The checkout page stays blank even after testing<\/li>\n<li>Errors appear even with default theme and plugins disabled<\/li>\n<li>You lose sales daily due to checkout failures<\/li>\n<\/ul>\n<p>In such cases, it&#8217;s smart to get expert support. At <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.24x7wpsupport.com\/\"><strong>24&#215;7 WP Support<\/strong><\/a><\/span>, we help WooCommerce users fix tough issues fast. Our team handles checkout errors, plugin conflicts, and payment setup.<\/p>\n<p>Don\u2019t lose more sales \u2014 reach out for help today.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Conclusion&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]A broken WooCommerce checkout can seriously hurt your business. But most issues are easy to fix if you follow a step-by-step approach. Whether it\u2019s Stripe, PayPal, or field validation \u2014 now you know how to solve it.<\/p>\n<p>Use this guide as your go-to checklist whenever checkout fails. And if you ever get stuck, the experts at <span style=\"color: #0000ff;\"><a style=\"color: #0000ff;\" href=\"https:\/\/www.24x7wpsupport.com\/\"><strong>24&#215;7 WP Support<\/strong><\/a><\/span> are just a click away.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated on June 26th, 2025 at 11:21 am[vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=&#8221;Introduction&#8221; font_container=&#8221;tag:h2|text_align:left|color:%235F91BF&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]A broken checkout page can ruin a &#8230;<\/p>\n","protected":false},"author":1,"featured_media":14041,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[823],"tags":[],"class_list":["post-14037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-woocommerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fix WooCommerce Checkout Not Working Issue - 24x7WPSupport<\/title>\n<meta name=\"description\" content=\"Learn how to fix WooCommerce checkout not working issues. 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